DELIVERY & RETURNS

We cover Vienna-Austria, European Union and International zones and aim to dispatch within 2 working days upon order placement. Each order is sent as tracked through AustrianPost.

• Austria: Please allow a total delivery time of approximately 3-5 working days.
• European Union: Please allow up to 10-11 working days.
• International: Please allow up to 17-20 working days.

For any customs duty or VAT charges on EU and Intl. orders, please refer to your country's guidelines.

Return Policy and Exchanges:

We do hope you are delighted with your Shanti purchase or gift. However, if you are not entirely satisfied, you can choose to receive a refund within 14 days of receiving your order. We do not accept returns outside of these dates.